Business Market and Technology Research and Analysis
Click to jump to specific surveys and resources:
CRM, call center and sales performance management
Business intelligence, analytics and corporate performance management
Data management, database management systems and content management
Manufacturing ERP and supply chain management
Oracle databases and applications
SAP applications and management
Our trusted partner, Ventana Research, conducts in-depth benchmark research on business and technology maturity trends. The results of this research illuminate best practices and offer real-world advice for IT professionals. Our editors rely on the insights from this as well as its technology vendor and product research for our original articles, guides and resources.
We invite you not only to benefit from the ongoing research but to participate in it. You’ll find links to current research below. Your input will not only help guide cutting edge business and technology planning, it will entitle you to receive a COMPLIMENTARY report of the published research findings.
Below you’ll also find links to recent blogs, research notes and insights in written and multimedia form. In addition to participating in a current Ventana Research benchmark study, please peruse the collection of Ventana Research editorial resources we’ve assembled for your use.
SearchCRM covers CRM and call center technologies with articles, expert advice and resources. Ventana Research focuses on many related disciplines, with specific expertise in customer performance management and sales performance management.
Featured Survey/Research Findings |
SearchCRM and Ventana Research Featured Reports and Resources |
Customer Analytics and Metrics Benchmark Research
Ventana Research is conducting benchmark research that will
analyze a number of key factors in analytics design, deployment and usage to evaluate maturity and identify best practices.
Take this brief survey and
be automatically entered to win a $100 American Express® Gift Card. The first 50 qualified to complete the survey will receive a $5 Starbucks gift card!
Ready to start? Please take the survey.
------------THE RESULTS ARE IN!------------------
Information Applications Benchmark Research 2010
Access the
complete executive summary here. |
Sharpen Your Effectiveness with Customer Analytics: Now-a-days, the customer is king. Find out how to create new strategies for customer acquisition, retention and up-selling with better analytics.
Five Tips for Deploying Sales Performance Management for Maximum Return: Mark Smith of Ventana Research provides tips on improving sales processes via sales performance management and best practices for making your sales team more effective so that they can bring in more revenue.
Evaluating VoIP for Your Call Center: Receive expert advice on what to consider when evaluating VoIP for the call center.
Elevating Analytics in the Contact Center: Discover the 3
most important aspects of contact center performance management and learn the basics of each. |
SearchBusinessAnalytics covers business intelligence, analytics and corporate performance management with articles, expert advice and resources. Ventana Research tracks and analyzes this market and focuses on many related disciplines, such as business intelligence, business performance management and operational performance management.
SearchDataManagement covers data management, database management systems and related technologies with articles, expert advice and resources. Ventana Research focuses on many related disciplines, with specific expertise in information management.
SearchManufacturingERP covers manufacturing IT, ERP, supply chain management and related technologies with articles, expert advice and resources. Ventana Research focuses on many related disciplines, with specific expertise in supply chain performance management, operational performance management, workforce performance management and business intelligence.
SearchOracle covers databases, application, middleware and related technologies with articles, expert advice and resources. Ventana Research has well-known expertise in this area and focuses on many related disciplines, such as IT performance, operational performance, business performance and business intelligence.
Featured Survey/Research Findings |
SearchOracle and Ventana Research Featured Reports and Resources |
Business Analytics and Metrics Benchmark Research
Ventana Research is conducting benchmark research that will
analyze a number of key factors in analytics design, deployment and usage to evaluate maturity and identify best practices.
Take this brief survey and
be automatically entered to win a $100 American Express® Gift Card. The first 50 qualified to complete the survey will receive a $5 Starbucks gift card!
Ready to start? Please take the survey.
------------THE RESULTS ARE IN!------------------
Information Applications Benchmark Research 2010
Access the
complete executive summary here.
|
Oracle OpenWorld Special Report: Mark Smith, CEO of Ventana Research, compares Oracle's BI software products with that of SAP and IBM.
More Finance Automation from Oracle: Learn about Oracle's latest release of its EPM suite, (version 11.1.2) and the enhancements that can help firms comply with intensifying reporting requirements.
Ventana Research Analysis on the Business Intelligence Strategies of Oracle and the Megavendors: Find out how the megavendors' BI strategies stack up, straight from Mark Smith, CEO and EVP of Ventana Research. |
SearchSAP covers SAP and related technologies with articles, expert advice and resources. Ventana Research tracks and analyzes this market and focuses on many related disciplines, such as business performance, business intelligence, IT performance, supply chain performance management, workforce performance management and operational performance management.
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